We’d Love to Hear From You!

Have a question about a product? Need help with your order?
We’re here to help.

At Bright Toys World, we care about every customer and every order. Whether you're shopping for the perfect gift, have a question about shipping, or just want to say hi,feel free to reach out.

Contact Us Using the Form Below
We aim to respond to all messages within 24 hours (Monday to Friday).

Need Help Faster?
Email us directly at:
 contact@brighttoysworld.com
(Feel free to include order details if you’re contacting us about a purchase.)

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Frequently asked questions
What is the return policy?

If your item arrives damaged or not as described, contact us within 7 days of delivery with proof. Returns are only accepted for faulty items. No refunds for buyer’s remorse or shipping delays.
Are any purchases final sale?

Yes, some items may be marked as Final Sale. These products are not eligible for return or exchange. If that’s the case, it will be clearly stated on the product page.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

We offer flat-rate or free shipping depending on our shop's current offer and order total.
Shipping costs are always shown at checkout before you pay.

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